Electronic withdrawal
Additional electronic withdrawal-function requirements apply where relevant distance contracts are concluded through an online interface.
Three independent Shopify compliance modules
Selmore Compliance
Withdrawal, GPSR, and EU labels & GARAN. Guided, without code.
Start with any module and add the others later. Selmore guides merchants through setup, storefront output, operational workflows, and verifiable evidence.
Choose one module or the complete suite. Shopify shows all billing terms before approval.
- Guided
- Step by step
- No code
- Theme Extensions, no manual edits
- Frankfurt
- Primary hosting region
Withdrawalfrom 19 June 2026GPSRsince 13 December 2024EU label & GARANfrom 27 September 2026
Regulatory timeline
Three topics, with different scopes and conditions
Selmore provides technical workflows. Merchants and their legal advisers remain responsible for applicability, exemptions, content, and legal assessment.GPSR
Applicable distance-sales offers must make specified product identification, economic-operator, and warning information clearly and visibly available.
EU notice and GARAN
The harmonised legal guarantee notice applies under the relevant consumer-sales rules. The GARAN label is conditional on a qualifying free commercial durability guarantee.
Official sources: Directive (EU) 2023/2673, Regulation (EU) 2023/988, Implementing Regulation (EU) 2025/1960
Start modularly
Book each module separately or combine all three
Every combination remains possible within one Shopify usage subscription. Charges are prorated by active time in a 30-day billing period. Eligible first-time subscriptions include a 14-day trial.Withdrawal workflow from request to evidence
Customer entry, order and item matching, email communication, case handling, and Shopify Returns integration.
- Theme-native form and withdrawal button
- Individual items, statuses, and customer emails
- Evidence exports as PDF, CSV, and JSON
Manage product-safety information centrally
Economic operators, safety information, product documents, bulk editing, and theme-native output.
- Manufacturers and responsible persons
- Safety information and product PDFs
- Rules, bulk editing, and product-page widget
Publish legal guarantee notices by product
Harmonised EU legal guarantee notice and GARAN durability label for products that meet the relevant conditions.
- Storefront support for 24 languages
- Product and exclusion rules
- Live preview and evidence report
Selmore Compliance Suite
View plans on ShopifyAll three modules for €14.99 per 30 days
One Shopify usage subscription: one module €4.99, two €9.98, all three €14.99 per 30 days, prorated by active time. Module charges are capped at €14.99 per billing period; no additional base fee. One-time purchases are approved separately.
Optional one-time purchases: your own logo and sender name for €1.49; your own SMTP server for €4.99 instead of managed Selmore delivery. Each purchase requires separate Shopify approval, including on the free one-product tier.
Free suite for live stores with at most one product in their entire Shopify catalogue, before their first paid subscription approval. Optional one-time purchases remain chargeable without ending free module access. Adding a second product requires Shopify subscription approval; no paid subscription is created automatically.
Prices exclude applicable VAT. Final terms are displayed in Shopify before approval.
A guided workflow
From installation to a reviewed storefront
Selmore separates setup, data preparation, storefront placement, and functional checks so merchants always see the next required action.Select modules
Activate withdrawal, GPSR, EU labels & GARAN individually or in any combination.
Prepare data
Connect the required Shopify data and complete only the fields relevant to the selected modules.
Place storefront blocks
Add forms, buttons, widgets, or notices through Shopify Theme Extensions without editing theme code.
Run functional checks
Review the real customer view, email delivery, data completeness, and evidence before going live.
How Selmore works
Controlled templates, traceable records, visible boundaries
Selmore helps merchants configure and document operational processes. It does not determine legal applicability, approve merchant content, or initiate refunds.Controlled templates
Selmore prepares harmonised EU notices from versioned templates. Merchants remain responsible for applicability, review, and publication.
Records, not assumptions
Versioned events, timestamps, hashes, and supported exports make operational changes traceable.
Verify visibility
Placement checks and the real customer view show whether configured blocks, buttons, and notices are detected in the active theme.
Case handling inside Shopify Admin
From customer submission to exportable evidence
Order and item matching, communication, processing status, and evidence stay in one workspace. The Shopify Returns integration supports the subsequent return process but never triggers a refund automatically.
- Theme-native entry point and customer form without a shop account
- Process individual items and case statuses
- Export timestamped, hashed records as PDF, CSV, and JSON
- Optionally create Shopify returns for fulfilled, selected items with no automatic refund
Shared capabilities
A consistent workspace across all modules
Guided setup
Required steps, optional refinements, and the current completion status remain distinct.
Contextual assistant
The assistant can identify open setup tasks and guide merchants to supported actions.
Shopify automation
Theme App Extensions and signed product webhooks connect storefront output and product changes. Three Shopify Flow triggers are available in the withdrawal module for merchant-enabled workflows.
24 storefront languages
Supported storefront content is available in all 24 official EU languages.
Evidence exports
Module-specific records can be exported in the formats offered by the respective workflow.
Modular billing
Add or remove modules through Shopify without being forced into the complete suite.
Security controls
Designed for an embedded Shopify public app
Stored customer identifiers and SMTP credentials use server-side encryption in the relevant storage paths. Protected exports use signed, time-limited links.Primary hosting runs in Frankfurt. Shopify and any mail or AI services selected by the merchant can involve additional processing locations and safeguards described in the privacy policy and DPA.
- Primary region
- Frankfurt am Main
- Transport
- HTTPS/TLS enforced
- App access
- Shopify session tokens
- Data processing
- DPA available in the app
Start with Shopify
Select the modules your store needs
Shopify displays the usage subscription, spending limit, any eligible trial, and billing terms before approval. Selmore then guides you through permissions, setup, storefront placement, and functional checks.
Selmore ComplianceInstallation and recurring billing are handled through Shopify.
Open Shopify App Store